Trojan Horse Solutions LLC. (THS-i)

PRIVACY POLICY

 

The maintenance of security and confidentiality of client information is a top priority for us at Trojan Horse Solutions LLC. (THS-i).   This policy sets forth Trojan Horse Solutions' privacy policy for THS-i.com (the “Website”) and describes the practices that Trojan Horse Solutions LLC. (THS-i) will follow with respect to the privacy of users of this Website (the “Privacy Policy”). Trojan Horse Solutions LLC. (THS-i) defines client information as information belonging to a specific client and all employees of the client (collectively, the “Client”), concerning the Client's current or former relationship with Trojan Horse Solutions LLC. (THS-i), including, but not limited to, that Client’s name, address, email address, user ID, credit card number, social security number, federal identification number, demographic information and other information relevant to customer surveys or offers.

 

DISCLOSURE OF INFORMATION - Trojan Horse Solutions LLC. (THS-i) does not sell, license, lease or otherwise disclose your information to any non-affiliated party except as described below. Trojan Horse Solutions LLC. (THS-i) will share Client information only as stated in this Privacy Policy.

 

INFORMATION SECURITY - All Trojan Horse Solutions LLC. (THS-i) employees are advised that all Client information is confidential and that they are bound by internal policies and procedures to not divulge any client information without proper approval. Employees are subject to disciplinary action, up to and including termination, if an employee fails to follow Trojan Horse Solutions' policies and procedures. [Trojan Horse Solutions LLC. (THS-i) also maintains physical and electronic safeguards to prevent unauthorized access to client information. We continually assess new technology to upgrade our information security systems.]

 

Web service Clients may be issued unique login information, such as a username, company ID, and/or password to access their accounts. [Only a limited number of Trojan Horse Solutions LLC. (THS-i) employees, who have a need to know this information, will have access to such login information.] Clients should know that they are ultimately responsible for maintaining the secrecy of their login information. Trojan Horse Solutions LLC. (THS-i) strongly recommends that Clients do not disclose their account login information.

 

COLLECTING INFORMATION – Trojan Horse Solutions LLC. (THS-i) will not collect any Client information, including an email address, without first obtaining the Client’s consent. If the Client has voluntarily provided information to Trojan Horse Solutions LLC. (THS-i), that client will be deemed to have consented to the collection and use of their client information. Trojan Horse Solutions LLC. (THS-i) collects and uses various types of information to service Client accounts and save the Client time and money. This information generally consists of information gathered from account applications, forms and other information provided by the client whether in writing, in person, by telephone, electronically or by other means (examples of this information are employee names, addresses, social security numbers, income, and phone numbers); information about transactions, account balances, payment history and receipt and disbursements of cash; information from a [consumer-reporting agency regarding your credit history]; and information from other outside sources obtained to verify representations made by the Client. Whether the client provides any information to Trojan Horse Solutions LLC. (THS-i) is entirely up to the Client. However, if the Client chooses not to submit the Client information, the Client may not be able to use the Website for purchases.

 

SHARING INFORMATION - Trojan Horse Solutions LLC. (THS-i) may share client information with its affiliates if the information is required to provide the product or service a Client has requested or to provide a Client the opportunity to participate in the products or services our affiliates offer. In order to ensure that these products and services meet the Client’s needs, Trojan Horse Solutions LLC. (THS-i) may share some information with service providers and affiliates.

 

Trojan Horse Solutions LLC. (THS-i) does not sell or rent Client information collected through this Website, telephone, mail, or any other contact with Damage Industries, to anyone (person or entity). Damage Industries may provide aggregate statistics about visitors to our Website, such as volume, traffic patterns, and related website information to reputable third-party vendors, but those statistics will not include any Client information. Trojan Horse Solutions LLC. (THS-i) may also disclose information in special cases when we have a good faith belief that such action is necessary to: (a) conform to legal requirements or comply with legal process; (b) protect and defend Trojan Horse Solutions' rights or property; or (c) act to protect the interests of Trojan Horse Solutions’ users or others.

 

CHOICES REGARDING COLLECTION, USE AND DISTRIBUTION OF YOUR INFORMATION – [If, in connection with a Client’s use of a particular Trojan Horse Solutions LLC. (THS-i) service, Trojan Horse Solutions LLC. (THS-i) asks to use the Client information in a way not described in this Privacy Policy and the Client does not wish to permit that use, the Client can choose not to use the particular service.

Trojan Horse Solutions LLC. (THS-i) may, from time to time, send clients mail or e-mail regarding products and services. Clients who do not want to receive such offers and mailings can easily indicate that by contacting Trojan Horse Solutions LLC. (THS-i) via telephone, email, mail, or in person.

 

ACCURATE INFORMATION - Clients may review, change or correct their information at any time. Clients are responsible for maintaining the accuracy and completeness of information required for Trojan Horse Solutions LLC. (THS-i) to provide the services requested. Trojan Horse Solutions LLC. (THS-i) provides Clients with access to their Client information in a number of ways: through account statements, by telephone or online access. Clients should advise Trojan Horse Solutions LLC. (THS-i) if their information is ever inaccurate, incomplete, or in need of updating. If a Client should have any questions, or feel that Damage Industries has not handled Client information properly, that Client may always contact Trojan Horse Solutions LLC. (THS-i) and we will provide an answer or investigate that Client’s complaint.

 

PROTECTION OF INFORMATION - Trojan Horse Solutions LLC. (THS-i) exercises great care to protect our Client information. [This includes, among other things, using industry standard techniques such as firewalls, encryption, intrusion detection and site monitoring.] Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while Trojan Horse Solutions LLC. (THS-i) strives to protect Client information, Trojan Horse Solutions LLC (THS-i) cannot ensure or warrant the security of any information transmitted to Trojan Horse Solutions LLC. (THS-i) or received from Trojan Horse Solutions LLC. (THS-i). This is especially true for Client information transmitted to Trojan Horse Solutions LLC. (THS-i) via email. Trojan Horse Solutions LLC. (THS-i) has no way of protecting Client information until it reaches Trojan Horse Solutions LLC. (THS-i).   Once Client information is received, Trojan Horse Solutions LLC. (THS-i) will make its best effort to ensure the security of the Client’s information on the servers.


Internally, we will restrict access to your personally identifiable information to employees who need access to the information in order to do their jobs. These employees are limited in number, and are committed to our Privacy Policy.

 

If a Client is using our Website for which that Client registered and chose a password, we recommend that that client not divulge their password to anyone. Damage Industries will never ask a client for their password in an unsolicited phone call or in an unsolicited email. Clients should also remember to sign out of our Website and close their browser window when they have finished their work. This is to ensure that others cannot access the Client’s personal information and correspondence if others have access to their computer.

 

COOKIES – [Our Website, like many other websites, may utilize a standard technology called "cookies" to collect information about how our Website is used.] Cookies were designed to help a website operator determine that a particular user had visited the website previously and thus save and remember any preferences that may have been set while the user was browsing the website. Cookies are small strings of text that websites can send to your browser. Cookies cannot retrieve any other data from your hard drive or obtain your email address. If you are simply browsing our Website, a cookie may be used to identify your browser as one that has visited the Website before.

 

THIRD PARTY WEBSITES –Our Website may contain links to websites owned and operated by third-parties. Once you have used these links to leave our Website, you should note that we do not have any control over third-party websites. Therefore, we cannot be responsible for the protection and privacy of any information which you provide while visiting third-party websites and this policy applies solely to this Website, not third-party websites. Trojan Horse Solutions LLC. (THS-i) is not responsible or liable for the content of or your use of any third-party website that you may access through links on the Website.

 

UPDATES TO OUR PRIVACY POLICY – Trojan Horse Solutions LLC. (THS-i) will provide notice to Clients of any changes to our Privacy Policy. Trojan Horse Solutions LLC. (THS-i) reserves the right to make changes to this policy at any time for any reason. Clients can always review our current policy online at www.ths-i.com or contact us via Email at Info@ths-i.com for a copy.

 

OUR FORMER CLIENTS – [Even if you are no longer a Trojan Horse Solutions LLC. (THS-i) Client, our Privacy Policy will continue to apply to your Client information.]